Using the SG Pilates app
Download the app, book classes, join a waitlist and manage your bookings.
Download and log in
Download the SG Pilates app on the App Store or Google Play and log in with your email. If you bought your package on WhatsApp, we'll email you from "Vibefam SG Pilates": open the email, tap the link and set your own password. Can't find it? Check your spam folder, or WhatsApp us.
Book a class
- Log in and choose the date and studio. There's no need to pick a class type or instructor.
- A class showing Book Class has spots left. Tap it.
- Under Booking for, choose Myself.
- Choose a package. If you have more than one, pick the one that expires first; if only one fits, it's applied for you.
- Pick a spot: white numbers are free, red numbers are taken.
- Tap Book Class to confirm. Your booking is under My Classes → Upcoming Classes.
Book for friends or several people
One booking can include up to 4 people, using credits from your package.
Need a hand? WhatsApp us and we'll help you book.
Join a waitlist
- If a class shows Add to Waitlist, it's full. Tap it.
- Under Booking for, choose Myself. Each person can hold one waitlist spot per class.
- Choose a group class package (the one that expires first, if you have several).
- There's no spot to pick: tap Add Me to Waitlist.
If a spot opens, you're added automatically and get an email. Your credit is only used then. One credit can hold several waitlists; once one is confirmed, the others are cancelled. See or cancel your waitlists under My Classes → Waitlist.
See, cancel or reschedule a booking
Your bookings are under My Classes → Upcoming Classes. Cancel or change at least 24 hours before class (see the 24-hour rule).
Your spot number
Your spot is the number you picked when you booked.
Buy a package
Buy in the app or on the booking site, and pay online by PayNow.